Privacy Policy

Effective date: October 18, 2026

Creative PNG uses personal information to operate this store and support customers. For privacy questions or requests, contact support@creativepng.cc.

Information we handle

We handle account details such as your name, email address, and securely hashed password; order details such as purchased products, amounts, payment status, and payment references; and messages or information you send for support. If you post a review, its display name, rating, and review text may appear publicly.

Payment providers handle payment information under their own privacy notices. We receive information needed to identify and manage your payment and order. You should not send full payment card details or passwords by email.

How information is used

We use this information to manage accounts, confirm payments, provide downloads, send account and order emails, respond to support requests, maintain security, and meet applicable obligations. The store records visit times to understand usage. Hosting and security systems may also maintain technical logs.

Cookies and storage

We use cookies needed for sign-in, sessions, and security. The site may store your theme preference in your browser. Blocking necessary cookies can prevent account and checkout features from working.

Service providers and retention

Our hosting, email, and payment providers process information as needed to provide their services. Depending on the provider, information may be processed outside your country. We retain information for as long as needed for the purposes above, including resolving disputes and meeting applicable recordkeeping requirements.

Your requests

You may email us to request access to, correction of, or deletion of your personal information. We may need to verify your identity. Available rights depend on applicable law, and some records may need to be retained for legal, payment, or security reasons.